Privacy policy

At rativah, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or shop at rativah, we may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party gateways; we do not store card details)

Order Information

  • Products purchased

  • Order value and transaction details

  • Delivery and return history

Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates, delivery status, and customer support responses

  • Improve our products, services, and website experience

  • Prevent fraud and unauthorized transactions

  • Send promotional emails or messages (only if you opt in)

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand how visitors use our website

  • Improve website performance and usability

You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

4. Third-Party Services

We may share limited information with trusted third-party services that help us operate our business, including:

  • Payment gateways

  • Shipping and logistics partners

  • Website analytics providers

  • Marketing and communication platforms

These third parties are obligated to protect your information and use it only for the purpose of providing services to rativah.

5. Data Security

We take reasonable and appropriate security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. All payment transactions are encrypted and processed through secure payment gateways. While no online system is 100% secure, we continuously work to safeguard your data.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your personal information, subject to legal obligations

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with the revised date mentioned at the top.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, you can contact us at:

Email: rativah07@gmail.com
Address: Plot No-2077/2, Gautam Nagar, Nearest Mausi Maa Temple, bhubneshware
Business Name: rativah