Terms of service

Welcome to Rativah. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree with these terms, you should not use our website or services.

1. Account Terms

To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. rativah reserves the right to suspend or terminate accounts found to be misused or providing false information.

2. Pricing and Payment

All prices displayed on rativah are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.

Payments are processed through secure third-party payment gateways. rativah does not store or have access to your payment card, UPI, or banking details. By placing an order, you authorize us to charge the selected payment method for the total order amount.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate and up to date. However, minor variations in color, fabric texture, or appearance may occur due to photography, lighting, or screen settings.

rativah does not guarantee that all product information is completely error free. In case of any error, we reserve the right to correct it without prior notice.

4. Order Acceptance and Cancellation

Placing an order on our website does not guarantee acceptance. rativah reserves the right to accept, reject, or cancel any order at its discretion, including in cases of pricing errors, stock unavailability, or suspected fraudulent activity.

If an order is cancelled after payment has been processed, the refund will be initiated to the original payment method within the applicable processing timeline.

5. Shipping and Delivery

Orders are processed and dispatched as per the timelines mentioned on the product or checkout page. Delivery timelines may vary depending on location, courier services, and external factors beyond our control.

While we make every effort to ensure timely delivery, rativah is not responsible for delays caused by logistics partners, natural events, or unforeseen circumstances. We will, however, assist customers with tracking and support wherever possible.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Returns & Refund Policy, which forms an integral part of these Terms of Service.

Refunds are applicable only under the conditions specified in the policy. Products must meet eligibility criteria, including being unused and having original tags intact, where applicable.

7. Prohibited Uses

You agree not to use this website for any unlawful or prohibited purpose, including but not limited to:

  • Engaging in fraudulent or misleading activities

  • Violating intellectual property rights

  • Uploading viruses, malware, or harmful code

  • Attempting unauthorized access to the website or systems

  • Harassing, abusing, or harming others

Violation of these terms may result in immediate termination of access to our services.

8. Limitation of Liability

To the maximum extent permitted by law, rativah shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

In all cases, the total liability of rativah shall not exceed the amount paid by the customer for the specific product related to the claim.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or related to the use of this website shall be subject to the exclusive jurisdiction of the courts of India.

10. Changes to Terms of Service

rativah reserves the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on the website. Continued use of the website after changes constitutes acceptance of the revised terms.

11. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Email: rativah07@gmail.com
Store Name: Rativah